Triumphant Journey · AI and marketing
AI Is Not the Death of Marketing. It Is the Death of Lazy Marketing.
Michael Baker-Mosley · 23 September 2026 · 4 min read
I am going to talk about something a bit forbidden. Something many marketers have been quietly avoiding for fear that the big bad CFO will immediately appear and demand a clean return on investment line against it.
Ready? Sitting down?
Creativity.
The word has a bad rap. So many times you sit in an interview and the line comes out like a reflex: "I have always been quite creative, so I went into marketing." You can almost see the hiring manager glaze over. Creativity is treated like a personality trait, not a commercial skill.
But let us bring it back to earth for a moment. What does creativity actually mean in B2B marketing?
It is not paint strokes, colour swatches, or mood boards. It is not an internal mural or a cinematic brand video that never moves a single deal.
Creativity in B2B is problem solving. It is the ability to look at a complex system, a buying committee, a market segment, a product capability, a pricing model, or an activation plan, and turn it into something that cuts through. Something that resonates. Something that moves a buyer from friction to forward motion.
From strategy to the act of dropping content into a page, everything in between is problem solving.
This is the real battleground in the era of AI.
What has actually happened
When I first wrote about this, the argument was still speculative. One marketer armed with AI would eventually do the equivalent output of a team of ten. Directionally inevitable, but not yet visible in most organisations.
It is visible now. Not as mass redundancy, which is the version everyone braced for, but as something quieter and more consequential. The junior work has thinned out. The production layer compressed first, exactly as predicted. Research, first drafts, segmentation, competitive summaries, campaign variants, reporting. All of it faster, cheaper, and good enough that arguing about the last ten per cent of quality is a losing position.
What did not compress is the deciding.
If generative AI ever truly becomes intelligent, all bets are off. But the leap from pattern based models to independent judgement remains a canyon, and eighteen months of very hard pushing has not closed it. We are not there yet, and we may not be for some time.
So the real question is unchanged, just more urgent: how do B2B marketers survive and succeed in the gap before that future arrives?
By being the person who decides
They do it by returning to the place where marketers should have always been strongest. Problem solving. Creativity rooted in commercial reality. Intuition for the market. Pattern recognition around the customer. A feel for what actually moves the needle. The ability to synthesise tools, message, segment and proposition into something coherent and compelling.
The marketer becomes the person who sets direction and priority rather than the person doing the manual production work. The human sits at the point of leverage. AI agents do the labour. They gather the research, run the analysis, surface the segmentation, assemble the content, and present the options.
The marketer is the one who decides what matters, what to ignore, what to test next, and how the budget should actually be spent.
Which means the only real premium left is the quality of decisions.
And that is where B2B marketers can thrive.
The uncomfortable part
There is a version of this argument that is comforting and wrong. It goes: AI does the boring bits, humans do the clever bits, everyone wins.
The honest version is harder. If your value was execution, your value has fallen. Not to zero, but a long way. That is genuinely difficult for a lot of good people who built careers on being reliable, fast and thorough, and it is not solved by telling them to be more strategic. Strategy is not a course you attend. It is accumulated judgement about markets, buyers and commercial models, and it takes years.
There is also a trap in the other direction. Teams that have gone all in on AI output are producing more material than ever, all of it competent, none of it distinctive. When everyone has the same tool trained on the same corpus, the default output converges. The competitive gap is not who uses AI. Everyone uses AI. The gap is who has a point of view worth amplifying.
Volume was never the moat. It just took the collapse of production cost to prove it.
Where this leaves you
If anything, AI accelerates the return to what marketing should have been all along. Commercially grounded problem solving. Creativity not as personal expression, but as the ability to diagnose and decide.
The people who survive are the ones who understand the game has shifted. The ones who realise leverage has moved upstream. The ones who know that intelligence, insight, perspective, direction and judgement are the rarest assets left.
AI takes work away from us.
It does not take thinking away from us.
Unless we let it.
Related service: Marketing and AI
About the author
Michael Baker-Mosley is the founder of Triumph B2B. He has spent his career building B2B marketing functions across the USA, Europe, Latin America and Asia-Pacific, and works with founders, CEOs and leadership teams as a fractional CMO. More about Michael Baker-Mosley.